Allan Baptiste
Founder & CEO
Vision • Strategy • Operations
Founded EMACS after more than 14 years of aviation and airport operations leadership, building a workforce platform from the perspective of the people managing frontline operations.
Our Leadership
Meet the Team Behind EMACS
Built from real operational experience, EMACS brings together leadership in workforce operations, product development, onboarding, and business growth.
Alfredo Zarate Jr.
Director of Product & Onboarding
Product • Customer Onboarding • Operational Implementation
Brings hands-on aviation operations and frontline leadership experience to product development, helping organizations successfully implement and adopt EMACS.
Armando Da Silva
Director of Business Acquisition
Business Development • Partnerships • Customer Growth
Brings operations leadership and business development experience across aviation, public-sector, and real estate to identifying opportunities, building partnerships, and expanding EMACS into new organizations.
Fabianne Joseph
Head of Accounting, Quality & Customer Experience
Accounting • Quality Standards • Customer Experience
Brings more than 20 years across aviation and hospitality — including Virgin Atlantic, Silverjet Aviation, and Hallmark Aviation Services — plus an MBA, an MA in Human Resources Management, and a background in business education to financial accountability, quality standards, and a consistent, professional client experience at EMACS.
Vision & Strategy
Founder & CEO
Product & Adoption
Director of Product & Onboarding
Business & Growth
Director of Business Acquisition
Quality & Experience
Head of Accounting, Quality & Customer Experience
Built by people who understand operations.
EMACS combines operational experience, technology and customer-focused leadership to help organizations manage their workforce with greater visibility, coordination and accountability.
MANAGE TIME. EMPOWER PEOPLE. MAXIMIZE OPERATIONS.